2. For which purposes are personal data processed?
Personal data is used to manage the customer’s orders and to deliver goods.
Purchase history data (date of purchase, goods, quantity, customer data) are used to put together an overview of the goods and services purchased, to analyse customer preferences and, among other things, for the purposes of resolving consumer disputes.
The bank account number is used to reimburse payments to the customer.
Personal data such as the e-mail address, telephone number and name of the customer are processed to handle any issues relating to the provision of goods and services (customer support).
E-mail is also used in order to forward invoices and the telephone number is used to notify the customer about their goods arriving in the parcel locker.
The IP address or other online identifiers of users of the online shop are processed for the provision of the online shop as an information society service and for web use statistics.